CHIL provides personal support to Ontarians who need information about accessing speech-language pathology or audiology services. OSLA, with the support of the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO) facilitates linkages between those who need services and those who provide these services and empowers Ontarians to advocate for their own needs in the current system. OSLA will also provide general information on communication disorders, services available, and public policy influences on that service and educate CHIL users about the unique services of - and vital roles of - Ontario's speech-language pathologists and audiologists.